[australia] Governance or best practise in the use of collaboration

[Michelle Gabrielle Roberts]

In my experience with the intranet and collaboration tools at Westpac, 
like Sharepoint and Quickplace, the biggest issue is not the technology 
but staff engagement and support. 

Collaboration is often touted as a revolutionary way of working with lots 
of benefits, but when you set something up (a collaboration site or 
group), unless you get people using it, it just sits there and nothing 
happens. There has to be a motivation for people to use it regularly, 
otherwise people just don't have time at work to use it. People don't have 
time to browse around and read lots of stuff.

I've found online collaboration tools useful at the moment working on a 
project with a range of people across locations and on different network 
drives, it allows them to share the latest version of documents and keep a 
single repository of project work. This is where collaboration can work 
well, but again it has worked well in this case because there is a strong 
incentive to use it and its use has been driven from the start by the 
project manager and director. 

Kind regards
Michelle

Michelle G. Roberts | P&P Intranet Coordinator 
Enterprise P&P Solutions | People & Performance | Westpac Banking 
Corporation
Level 16, 275 Kent Street, Sydney NSW 2000
Phone +61 2 8254 (1) 0850 | mroberts at westpac.com.au 




James Robertson <jamesr at steptwo.com.au> 
Sent by: australia-bounces at lists.cmprofessionals.org
22/05/2008 04:41 PM
Please respond to
jamesr at steptwo.com.au


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Re: [australia] Governance or best practise in the use of collaboration







> I would like to get a discussion going and share some thoughts on best 
> practise for the use of collaboration tools, and overarching policies 
> governing their effective use.
> 
> Do we have any interested takers, and can anyone point to online 
> resources covring this?

Hi Simon,

A great topic to discuss, and a good place to discuss it!

We've written a number of articles on this topic, including:

* Start by 'gardening' collaboration
   http://www.steptwo.com.au/papers/cmb_gardening/index.html

* Successful collaboration requires support
   http://www.steptwo.com.au/papers/cmb_supportcollab/index.html

* Establish a portfolio of collaboration tools
   http://www.steptwo.com.au/papers/cmb_portfolio/index.html

(And others.)

You might also want to look at the work of Michael Sampson
(based in NZ):

http://www.michaelsampson.net/

Cheers,
James

-- 
-------------------------
James Robertson, Managing Director
Step Two Designs

Email: jamesr at steptwo.com.au
Web: www.steptwo.com.au
Phone: +61 2 9319 7901

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